Skip to main contentSkip to footer
  • (248) 299-5250
  • Store & Hours
  • Toggle Search Menu
  • Toggle My Account Menu
    Login
    Forgot Password?

    Don’t have an account? Sign up now

  • Toggle My Wishlist
  • Toggle Shopping Cart Menu
J. Thomas Jewelers logo
  • BRIDAL
    Rings by Style
    ClassicContemporaryHaloSolitaireThree StoneVintageView All Styles
    Rings by Type
    Setting OnlyComplete Rings
    Rings by Designer
    Allison KaufmanDiamonds ForeverEver & EverFanaGems by PancisGems OneHL ManufacturingRadiant MomentsValina
    Custom Engagement Rings
    Wedding Bands
    Women's BandsMen's Bands
    Custom Wedding Bands
    More
    Search Loose DiamondsFinancing OptionsCustom Bridal Jewelry
    Menu image
  • Custom
  • All Jewelry
    Popular Searches
    Complete Engagement RingsDiamond StudsDangle EarringsPearlsGemstone of the Month
    Shop by Type
    BridalRingsEarringsNecklaces & PendantsBraceletsGents AccessoriesChainsPre-owned Rolex
    Gemstones
    Diamond JewelryGemstone JewelryPearlsBirthstones
    Store Specials
    Custom Designs
    Men's Jewelry
    Special Collections
    Mommy Chic CollectionEternal Path Collection
    Giftware & Collectibles
    Menu image
    Menu image
  • Diamonds
    Search Diamonds
    RoundPrincessEmeraldAsscherRadiant
    CushionOvalPearMarquiseHeart
    Loose Diamonds
    NaturalLab GrownView AllRare & ForeverAbout Lab Grown DiamondsAbout Gemstone Diamonds
    Diamond Jewelry
    Engagement RingsWomen's BandsMen's BandsFashion RingsEarringsNecklaces & PendantsBracelets
    Lab Grown Jewelry
    Engagement RingsEarringsNecklacesBracelets
    Diamond Studs
    Natural StudsLab Grown Studs
  • Designers
    Aiya Designs
    Allison Kaufman
    Ashi
    Dee Berkley
    Eternal Path® Collection
    Ever & Ever
    Fana
    Frederic Duclos
    Gems One
    HL Manufacturing
    Imperial Pearls
    INOX
    Jorge Revilla
    Kelly Waters
    Kin and Pebble
    Lafonn
    Malo Bands
    Overnight
    Radiant Moments
    Roger Dery Gems
    SDC Collection
    Valina
  • Our Store
    Learn About Us
    About J. Thomas JewelersBlog PostsCommunity InvolvementEvents & NewsJewelry EducationWe Make Love Rock GuaranteeReviews
    Services & Repairs
    Diamond SearchFinancingAppraisals & InspectionCustom DesignSell Your GoldJewelry & Watch RepairJewelry Insurance
    Contact Us
    CareersAppointmentsCall Us: (248) 299-5250DirectionsSend Us a Message
    Menu image
J. Thomas Jewelers logo
Log In My Cart
  1. Home
  2. Blog
  3. Gems And Facts
  4. Online Jewelry Shopping?
Gems And Facts

Online Jewelry Shopping?

Published: Nov 17, 2022
Online Jewelry Shopping?
Author: 
Lisa Webster
The popularity of purchasing jewelry online has been growing more and more but with that comes challenges.  The convivence of shopping online is easy and who wouldn’t want to leave their couch while searching for the perfect ring?  We all have a super computer in our pocket with infinite knowledge at our fingertips, but are we asking the right questions?  Recently in the jewelry industry we have been noticing this trend and a rapid decline in quality and increase demand for repairs of Jewelry.  Of course, lifestyle has something to do with this, but there are many factors about the changes in jewelry production for the masses.  As Jewelry professionals, we seek to educate and help you build confidence in buying the precious treasures we all know and love.  There is a hidden factor to the items being produced and sold online. As jewelry professionals, we at J Thomas Jewelers want to share our passion for jewelry and its origins. With a combined experience of over 75 years in the industry, we can respect the consumers desire to be a part of the jewelry world. We are here to help you on your journey to finding the highest quality heirloom that you and your loved ones will have for years to come.
 
Many online stores or small creators are not backed by a trained and certified jeweler professional. There are many short-cuts taken to making the things we all know and love appear much more affordable. The number one culprit  is sourcing cheap product in mass.
The materials are often low-quality mass production metals with impurities that cause irritation to sensitive skin, especially allergies. J Thomas Jewelers only uses the higest quality of standards for materials in Jewelry industry. 

Material quality standards in other countries are not regulated and claim to be something completly differnt which is often misleading.

You get what you pay for! There is a reason why the item you are researching is so differnt in price!  Item descriptions are often misleading and confusing to consumers.  Hidden characteristics of diamonds are not shown properly or highly edited.  We live in the age of PHOTOSHOP!   Are you SURE that is what you are buying or is it a stock photo?  

Buying a diamond online?  Think you're getting a deal?  THINK AGAIN!  You have to see the diamond in person to make the right choice. Diamonds are an investment. There is no such thing as a better price, they are priced in very specific ways based on their characteristics.  Diamonds are becoming available online from MANY sources and with that we are seeing MANY diamond dealers trying to unload their lower quality diamonds to the unknowing consumer. Diamonds prices vary due to unknown variables that are NOT ON REPORTS!  Did you know that MANY diamonds have characteristics of "Brown, Green, or Milky" hues that ARE NOT listed on reports.  
Lab Vs Natural.  YES there is a price difference and there are characterisitcs even in Lab diamonds that dont show up on reports that HIGHLY alter the price. Lab diamonds are being grown quicker and the source material is not regulated or standardized.  Are you price hunting diamonds? That is totally fair! Lab diamonds are grown in different processes and with alternate time elements which can cause the same "Brown, Pink, Green, or Blue" tints to show up in these diamonds. Again, you should look at the diamond in before person before comitting to purchasing the diamond. 
.  
If it looks too good to be true, seems too good to be true and sounds too good to be true... It probably is too good to be true!
 
The current price of all precious metals are very high. All jewelry should be marked with the correct metal identification stamp in the manufacturing process. If it is not stated as “sterling silver” or 14k, etc... The listing could be misleading you could actually be plated. True metals would be marked with the correct manufacter stamp. If you are shopping online all metal quality should be listed in the description for transparency. 

Damaged defective jewelry has become the consumers problem. Unfortunately, many online sellers are not required to offer a solution to “fix it” and jewelry is often difficult to return. There is no obligation to offer a refund.  A lot of these jewelry items are presented at our jewelry store and cannot be repaired. 
**Normal wear and tear will occur on all jewelry. We wear it! Relying on an internet source to repair or replace something broken may not happen. ESPECIALLY if the item is sold out.

LABOR IS EXPENSIVE!  it takes a long time to size, set and refinish your jewelry.  It takes an extreamly talented hand to handle your gemstones with care.   

Ask your local jeweler. We love to make that One-of-a-kind durable UNIQUE piece of jewelry. Personally, we specialize in it! We are a part of the community and offer amazing service and knowledge.  J Thomas Jewelers is a wonderful small business that is local and willing to make something high quality and one of a kind. We stand by quality, service, knowledge and even offer information to protect your heirlooms for many years.  This is something no online store can offer. So stop in for a free cleaning and inspection.  We hope to see you soon!
Categories
Diamond Specials3Fashion Jewelry14Valina BridalGems And Facts13Community Involvement4Business Stories4Engagement Rings 3
  • Previous Article
  • Next Article
Store Location
2254 Crooks Road
Rochester Hills, MI 48309
(248) 299-5250
Store Information
Store Hours
Monday:
Closed
Tue-Fri:Tuesday - Friday:
10:00am - 5:30pm
Saturday:
10:00am - 4:00pm
Sunday:
Closed
Shop by Designer
  • Aiya Designs
  • Allison Kaufman
  • Ammara Stone
  • Ancora Designs
  • Bella Cavo
  • Benchmark
  • Dee Berkley
  • Elysium
  • View All
Shop by Category
  • Engagement Rings
  • Womens Wedding Bands
  • Mens Wedding Bands
  • Rings
  • Earrings
  • Pearl Jewelry
  • Necklaces and Pendants
  • Bracelets
  • Swiss Crown USA
  • Specials
  • Chains
  • Mommy Chic Collection
  • Eternal Path Collection
  • Giftware - Collectibles
  • Mens Jewelry
  • Gents Accessories
Newsletter
Follow Us
  • Visit the gia website
  • Visit the ijo website
  • Visit the rjo website
  • Return Policy
  • Privacy Policy
  • Terms & Conditions
  • Accessibility Statement

© 2026 J. Thomas Jewelers. All Rights Reserved.

Powered by: Punchmark

My Bag
Shopping cart contents
Loading

Learn how we use cookies in our Privacy Policy or manage cookie preferences.