We Make Love Rock Guarantee

We are so confident she will love her diamond…we guarantee it! Any diamond purchased from J. Thomas Jewelers is eligible for the We Make Love Rock! ® Guarantee.

If she would like a different shape or size after you have proposed, come in with her to select the new diamond of her dreams. (1)*

If for any reason the engagement is broken within one year from date of purchase, your diamond can be returned for full store credit against a future purchase (2)*

FREE cleaning and professional inspection is always available at any time.

*The We Make Love Rock! ® Guarantee applies to diamonds only. It does not apply to rings or settings.

(1)*Guest must pay the difference if the new diamond is more expensive or receive store credit if the new diamond is less expensive
*Guest will be charged a setting fee to have the new diamond put in her ring. If a new head of different size or shape is necessary, the guest will be responsible for any associated costs of the head and labor incurred.
* The diamond must be exchanged within 30 days of the original purchase/pick-up of the diamond, whichever is later.

(2) *Diamond may not be damaged. Any original diamond certificates must be returned. (excludes ring setting)

Jewelry Insurance is recommended through GemShield 
Protect Your Jewelry and Enjoy Peace of Mind
Lifetime Plan
Primary stone coverage with Lifetime plan.
Protects against kinks or knots, dents, chips, breaks, cracks, thinning ring bands, gouges, and scratches.
Coverage Includes:
  • Stones from defective mounting
  • Pearl restringing 
  • Soldering
  • Prong retipping
  • Clasp and chain repair
  • Earring back replacement
  • One ring re-sizing
  • One rhodium replating