We are so confident she will love her diamond..…we guarantee it! Any natural mined diamond purchased from J. Thomas Jewelers is eligible for the We Make Love Rock! ® Guarantee.
If she would like a different shape or size after you have proposed, come in with her to select the new diamond of her dreams. (1)*
FREE cleaning and professional inspection is always available at any time.
*The “We Make Love Rock! ”® Guarantee applies to mined diamonds only. It does not apply to rings or setting charges.
*Guest must pay the difference if the new diamond is more expensive or receive store credit if the new diamond is less expensive *Guest will be charged a setting fee to have the new diamond put in her ring. If a new head of different size or shape is necessary, the guest will be responsible for any associated costs of the head and labor incurred. * The diamond must be exchanged within 30 days of the original purchase/pick-up of the diamond, whichever is later.
Jewelry Insurance is recommended through Zillion. https://www.jthomasjewelers.com/pages/zillion
Protect Your Jewelry and Enjoy Peace of Mind Lifetime Plan JEWELRY PLANProtects against kinks or knots, dents, chips, breaks, cracks, thinning ring bands, gouges, and scratches.
- Soldering, as required* - Broken, bent or worn prongs or mountings - Broken bracelets or chains - Knots or kinks in bracelets and chains - Broken earring posts or backs - Stretched or broken pearl strands - Cracked or thinning ring shanks - Tightening or resetting of stones - Ring sizing* - Cosmetic rhodium plating of white gold*
- Excludes minor surface scratches incurred through Normal Wear - Soldering of engagement and wedding bands will only be covered as a repair, not at time of purchase - Ring sizing does not cover initial ring sizing at the time of purchase, eternity bands or invisible settings - Rhodium plating will be provided one (1) time each two (2) years of the term of the Service Agreement.