We are so confident she will love her diamond…we guarantee it! Any diamond purchased from J. Thomas Jewelers is eligible for the We Make Love Rock! ® Guarantee.
If she would like a different shape or size after you have proposed, come in with her to select the new diamond of her dreams. (1)*
FREE cleaning and professional inspection is always available at any time.
*The We Make Love Rock! ® Guarantee applies to diamonds only. It does not apply to rings or settings.
(1)*Guest must pay the difference if the new diamond is more expensive or receive store credit if the new diamond is less expensive
*Guest will be charged a setting fee to have the new diamond put in her ring. If a new head of different size or shape is necessary, the guest will be responsible for any associated costs of the head and labor incurred.
* The diamond must be exchanged within 30 days of the original purchase/pick-up of the diamond, whichever is later.
(2) *Diamond may not be damaged. Any original diamond certificates must be returned. (excludes ring setting)
Jewelry Insurance is recommended through GemShield
- Stones from defective mounting
- Pearl restringing
- Prong retipping
- Clasp and chain repair
- Earring back replacement
- One ring re-sizing
- One rhodium replating